Privacy Policy
Elephant Teams Pty Ltd is committed to providing quality services and managing your Personal Information responsibly. We have adopted the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). These principles govern how we collect, use, disclose, store, secure and dispose of Personal Information. A copy is available from the Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information, and why do we collect it?
Personal Information is information or an opinion that identifies an individual. It can include names, addresses, email addresses, phone numbers and other identification methods. We obtain this information through interviews, correspondence, telephone, email, our website, publicly available sources, cookies and third parties. We collect it to provide services, communicate with clients and undertake marketing. You may unsubscribe from marketing lists at any time by contacting us in writing.
Sensitive Information
Sensitive Information may include information about racial or ethnic origin, political opinions, religious or philosophical beliefs, professional association or trade-union membership, criminal record or health information. We only use Sensitive Information for the primary purpose for which it was obtained, a directly related secondary purpose, with your consent, or where required or authorised by law.
Third Parties
Where reasonable and practicable, we collect Personal Information directly from you. In some circumstances, however, information may be provided by third parties. When this occurs, we will take reasonable steps to ensure you are aware of the information supplied to us.
Disclosure of Personal Information
Your Personal Information may be disclosed to third parties where you consent to its use or disclosure, or where disclosure is required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a way that reasonably protects it from misuse, loss, unauthorised access, modification or disclosure. When information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. Most Personal Information is retained in client files for a minimum of seven years.
Access to your Personal Information
You may access, update or correct the Personal Information we hold about you, subject to certain exceptions. Please contact us in writing if you would like to make a request. Elephant Teams Pty Ltd does not charge a fee for an access request, although an administrative fee may apply for providing a copy. We may ask you to verify your identity before releasing information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is accurate, complete and up to date. If you believe any information we hold is inaccurate or out of date, please let us know as soon as practicable so we can update our records and continue providing quality services.
Policy Updates
This Privacy Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about this Privacy Policy, please contact Elephant Teams at info@elephanteams.com.au; or (03) 9070 5030.
GET IN TOUCH
Frequently Asked Questions
Our dedicated team of experts is committed to understanding your unique needs and objectives, then working closely with you to develop and execute a plan that supports your hiring goals.
What types of roles do you specialise in?
We specialise in offshore admin, finance and operations roles, including graduate admin and analyst support, tax accounting and bookkeeping, senior virtual assistants, finance managers and data analysts. All talent is sourced from our pools in Sri Lanka and the Philippines.
What are your fees for recruitment services?
Do you provide any guarantees?
What is your candidate screening process?
How long does it take to fill a position?
Can you provide temporary or contract workers?
What about IT security and equipment?