1. Acceptance of Terms
By accessing or using the Elephant Teams website, you agree to be bound by these terms and conditions.
2. Use of the Website
You agree to use the Elephant Teams website for lawful purposes only and in a manner consistent with all applicable laws and regulations.
3. Intellectual Property
All content, trademarks and intellectual property on the Elephant Teams website are owned or licensed by Elephant Teams and protected by applicable copyright and intellectual property laws.
4. User Accounts
Some services on the Elephant Teams website may require account registration. You are responsible for maintaining the confidentiality of your account information.
5. Privacy Policy
Your use of the Elephant Teams website is also governed by our Privacy Policy.
6. User-Generated Content
Any content submitted by users, including comments and reviews, must not violate the rights of others, including copyrights, trademarks and privacy.
7. Third-Party Links
The Elephant Teams website may contain links to third-party websites. Elephant Teams is not responsible for the content or practices of linked sites.
8. Disclaimer of Warranties
The Elephant Teams website is provided “as is” without any representations or warranties, express or implied.
9. Limitation of Liability
Elephant Teams shall not be liable for any damages arising out of or in connection with the use of our website and marketing conducted.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia.
11. Changes to Terms
Elephant Teams reserves the right to modify these terms and conditions at any time. Users are responsible for regularly reviewing these terms.
12. Contact Information
For any questions regarding these terms and conditions, please contact us at info@elephanteams.com.au.
By using the Elephant Teams website, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please do not use the website.
GET IN TOUCH
Frequently Asked Questions
Our dedicated team of experts is committed to understanding your unique needs and objectives, then working closely with you to develop and execute a plan that supports your hiring goals.
What types of roles do you specialise in?
We specialise in offshore admin, finance and operations roles, including graduate admin and analyst support, tax accounting and bookkeeping, senior virtual assistants, finance managers and data analysts. All talent is sourced from our pools in Sri Lanka and the Philippines.
What are your fees for recruitment services?
Recruitment is a one-off fee of $5,999+GST, with no ongoing commitment required. From there you choose who employs your team member. Employing them yourself is free, or we can employ them as Employer of Record (EOR) for $350 per month and run payroll and compliance. Our Managed for You plan waives the recruitment fee entirely in exchange for a 12-month commitment at $1,000 per month, fully inclusive.
Do you provide any guarantees?
Yes. Ready for You placements come with a 3-month free replacement guarantee. Managed for You clients get an extended 5-month guarantee, covering up to two free replacements within the first 12 months.
What is your candidate screening process?
Every candidate goes through sourcing, skills assessment and interview screening before they're shortlisted. We check for role-specific competency, English communication skills and cultural fit with Australian business practices before anyone reaches you.
How long does it take to fill a position?
Around 3 to 4 weeks from sign-up to placement. We keep a talent pool, but we run a fresh job ad for every role so you're seeing the best match for your specific requirements, not just whoever happens to be available.
Can you provide temporary or contract workers?
We focus on placing full-time offshore professionals. This gives you the consistency, ownership, and long-term capability needed to build a strong team.
What about IT security and equipment?
IT is a separate choice to your staffing plan, so you can pick any option here whoever employs your team member. Self-managed — you or your new staff member sort out their own equipment, or use hardware they already have. Setup and security are on you. Hardware coordination — we purchase, configure and hand over equipment from our standard kit list, ready to go from day one. You own the hardware outright. Fully managed — we handle equipment, setup and security end to end, including leased laptop options, so there's nothing to buy outright and replacements or upgrades aren't your problem.