IT and security

Offshore team IT and security, set up your way

Choose how much help you want with laptops, setup and security for your offshore staff. From your own equipment to fully managed, secured devices, IT is a separate choice to your staffing plan.

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Three options

Choose the IT support model that fits your team

Pick one when you hire. You can change it later as your team grows.

Self-managed IT

You coordinate IT directly with your team member. They can use their own laptop, or you buy a device and arrange delivery.

Staff use their own laptop, or you ship one
You coordinate setup directly
You control the IT approach and security

Included

Hardware coordination

We buy, configure and hand over equipment from our standard kit list through approved vendors, ready from day one.

Hardware from approved vendors
Procurement and delivery handled for you
Setup and handover coordinated
You own the hardware outright

Quoted with your role

Fully managed IT

We handle equipment, setup and security end to end, including leased laptops, so there is nothing to buy and replacements are not your problem.

Leased laptop options
Device enrolled in management and secured
Secure access to your systems
Ongoing IT support and offboarding

Quoted with your role

Tools we use

The security tools behind fully managed IT

These are the kinds of tools we use to manage and secure offshore laptops and access. The exact setup depends on your systems and the option you choose.

Kandji

Device management (MDM) for Mac

Enrols laptops, enforces encryption and screen lock, pushes updates, and can lock or wipe a device remotely.

Microsoft Intune

Device management (MDM) for Windows

The same controls for Windows laptops: compliance policies, BitLocker encryption and remote wipe.

Practice Protect

Secure access to client data

One protected login for practice and accounting apps, with MFA and access you can switch off in one place.

Zscaler

Zero-trust secure internet

Traffic goes through a security layer that blocks risky sites and keeps access tied to the user, not the network.

Time Doctor

Time and activity tracking

Optional visibility of hours and activity for clients who want it, with reports you can review.

1Password

Password management

Shared vaults so credentials are never emailed or stored in spreadsheets, and are removed when access ends.

How it works

How a new starter is secured

What happens on fully managed IT, from before day one to offboarding.

1
Before day one
The laptop is enrolled in device management, encrypted and set up with the apps your role needs.
2
Access
Your staff member signs in with multi-factor authentication. Passwords live in a shared vault, not in email.
3
Every day
Secure internet filtering and device policies run in the background. Updates are pushed automatically.
4
If something goes wrong
A lost or stolen laptop can be locked or wiped remotely, and access is reviewed straight away.
5
Offboarding
Access to your systems is removed the same day and leased equipment is recovered.

Compare

IT options side by side

IT is quoted with your role, so you see the full cost before you commit.

	Self-managed	Hardware coordination	Fully managed
Who buys the laptop	You or your staff member	We do, from approved vendors	We lease it to you
Who owns it	You or your staff member	You	Leased, nothing to buy
Setup and security	You	Standard kit, configured for handover	We set up and secure it
Device management (MDM)	Your choice	Optional	Included
Ongoing support	You	Handover support	Included
Cost	No IT fee	Quoted with your role	Quoted with your role

Self-managed

Who buys the laptop: You or your staff member
Who owns it: You or your staff member
Setup and security: You
Device management (MDM): Your choice
Ongoing support: You
Cost: No IT fee

Hardware coordination

Who buys the laptop: We do, from approved vendors
Who owns it: You
Setup and security: Standard kit, configured for handover
Device management (MDM): Optional
Ongoing support: Handover support
Cost: Quoted with your role

Fully managed

Who buys the laptop: We lease it to you
Who owns it: Leased, nothing to buy
Setup and security: We set up and secure it
Device management (MDM): Included
Ongoing support: Included
Cost: Quoted with your role

Swipe to compare 3 options →

FAQ

Frequently asked questions

Is IT tied to my staffing plan?

No. IT is a separate choice, so you can pick self-managed, hardware coordination or fully managed IT whoever employs your team member.

Can my offshore staff use their own laptop?

Yes, on self-managed IT. You or your staff member are then responsible for the device, its setup and its security.

Who owns the equipment?

With hardware coordination you own it outright. With fully managed IT the laptop is leased, so there is nothing to buy and replacements are handled for you.

How do you protect client data?

On fully managed IT, laptops are enrolled in device management and encrypted, sign-in uses multi-factor authentication, passwords sit in a password manager and access can be removed in one place.

What happens if a laptop is lost or a staff member leaves?

A managed device can be locked or wiped remotely. When someone leaves, access to your systems is removed the same day and leased equipment is recovered.

Can I see the hours my staff member works?

If you want it, time and activity tracking such as Time Doctor can be set up so you can review hours and activity reports.