Finance & Accounting · Full-time · Sri Lanka & Philippines
Hire an offshore loan processor
We recruit full-time loan processors in Sri Lanka and the Philippines who collect documents, prepare applications in your CRM and chase lenders until settlement. They work only for your brokerage, so your brokers spend their day with clients and referral partners instead of paperwork.
Quick answer
How much does an offshore loan processor cost?
A full-time offshore loan processor costs a monthly salary plus our fee. Salaries typically run A$1,000–1,700 a month in Sri Lanka and A$1,500–2,500 in the Philippines. Our fee is either $5,999 + GST once (then $0 or $350 a month) or $1,000 a month with no upfront fee. Processors with Australian lender experience sit at the top of each range.
What the role covers
From fact find to settlement, without the chasing
A dedicated processor owns the admin of every deal your brokers write. Your credit-licensed brokers keep the advice, the credit assessment and the recommendation to the client.
Document collection
Request, check and file payslips, bank statements, ID and tax returns, and flag gaps before the broker reviews the file.
Application prep
Enter the fact find and supporting documents into your CRM and lodgement platform, ready for broker review and submission.
Serviceability and policy checks
Run lender calculators and policy checks the broker asks for, and note anything outside policy.
Lender follow-up
Chase conditions, valuations, approvals and loan documents with BDMs and lender portals, and update the file daily.
Settlement tracking
Keep a pipeline of settlement dates, discharge forms and client updates so nothing slips at the last minute.
Post-settlement and reviews
Set up trail and commission records, annual review reminders and rate-check follow-ups.
How we screen
What we test before you see a shortlist
Every candidate has phone and video interviews with our recruiters and a skills assessment set for your role. For a loan processor that covers:
- A mock file: build an application from a sample document pack and list what is missing
- Knowledge of Australian lending: LVR, LMI, serviceability and common lender conditions
- Accuracy under volume: a timed data-entry and checking task
- Written English for lender emails and client updates, and a recorded call
Tools
Screened on your tools
Name your tools in the briefing and we assess candidates on them, not just on the names in a CV.
- Mercury
- Salestrekker
- ApplyOnline
- Connective and aggregator portals
- Lender calculators
- Microsoft 365
- DocuSign
- Xero
Salaries and costs
What a full-time offshore loan processor costs
Two parts: the team member's monthly salary, which you agree before you commit, and our fee. The ranges below run from solid mid-level to senior, for people with strong English. We recruit at the experienced end of the market, so expect most hires in the upper half.
Sri Lanka
A$1,000–1,700 a month
UTC+5:30 · 4.5 hrs behind AEST
Suits document checking, application prep and pipeline admin that can run on an early-shift overlap.
Philippines
A$1,500–2,500 a month
UTC+8 · 2 hrs behind AEST
Suits processors who talk to lenders and clients live through the AEST day; many already know Australian lenders.
READY FOR YOU
$5,999 + GST once
Then $0/mo if you employ, or $350/mo if we do, plus salary. 3-month replacement guarantee.
MANAGED FOR YOU
$1,000 / month
Plus salary. No recruitment fee, 12-month commitment, 5-month guarantee.
Salary ranges are a guide in Australian dollars, before IT options. The exact figure depends on experience and the skills in your brief. Compare every option →
Australian practices and businesses building offshore teams with us
Where this role fits
Industries that hire loan processors
Related roles
Loan Processor FAQ
Common questions
Can an offshore loan processor give credit advice?
No. They handle admin and processing only. Credit assistance, assessment and recommendations stay with your credit-licensed brokers in Australia.
Will they work in our CRM and aggregator systems?
Yes, where your aggregator and lenders allow offshore users. Check their requirements first, then give the processor their own login so every action is tracked.
Do they need Australian mortgage experience?
It helps, and many candidates in the Philippines have it. We test lending knowledge with a mock file, so you can decide how much training you are willing to give.
How do we keep client documents secure?
Choose hardware coordination or fully managed IT, keep files in your own systems, and give access only to the platforms the role needs.
How much does it cost in total?
Add the monthly salary to our fee. Ready for You is $5,999 + GST once, then $0 a month if you employ them or $350 a month if we employ them as Employer of Record. Managed for You is $1,000 a month on a 12-month commitment with no recruitment fee. IT options are extra and quoted with your role.
How is this different from a virtual assistant?
A virtual assistant handles general client admin and bookings. A loan processor owns the application file from documents to settlement and needs to know how lenders work.
Plan your loan processor hire
Tell us the work you want handed over. Free, 30 minutes, and you leave with a salary and cost estimate.