Healthcare · Full-time · Sri Lanka & Philippines
Hire an offshore medical billing specialist
We recruit full-time medical billing specialists in Sri Lanka and the Philippines who prepare and check Medicare, DVA, health fund and third-party claims, follow up rejections and keep your aged debtors down. They work only for your practice, in your practice software, while your team keeps every clinical and billing decision.
Quick answer
How much does an offshore medical billing specialist cost?
A full-time offshore medical billing specialist costs a monthly salary plus our fee. Salaries typically run A$900–1,500 a month in Sri Lanka and A$1,500–2,400 in the Philippines. Our fee is $5,999 + GST once, or $1,000 a month with no upfront fee. Hiring takes 3–4 weeks. Specialists who know Australian MBS item rules and in-hospital billing earn the most.
What the role covers
Claims checked, lodged and followed up every day
Rejected claims, unpaid gaps and old invoices cost practices real money, and front desk staff rarely have time to chase them. A dedicated billing specialist works through the claims and debtors every day in your practice software, and refers anything that needs a clinician or practice manager decision.
Claim preparation and checks
Check item numbers, referral dates, provider numbers and patient details before Medicare, DVA and health fund claims go out.
Rejections and reprocessing
Work the rejection and exception reports, fix the cause and resubmit, or flag the claim for a clinician to review.
In-hospital and specialist billing
Prepare in-hospital and gap claims through your software's ECLIPSE connection, and send informed financial consent estimates for review.
Third-party and compensation claims
Invoice WorkCover, TAC, icare, NDIS and insurer accounts, and chase approvals and payments.
Aged debtors and reconciliation
Chase overdue patient and third-party accounts, match remittances and payments to invoices and keep the debtors report clean.
Billing reports
Send a weekly report on claims lodged, rejections, payments received and debts over 30, 60 and 90 days.
How we screen
What we test before you see a shortlist
Every candidate has phone and video interviews with our recruiters and a skills assessment set for your role. For a medical billing specialist that covers:
- A claims check on sample patient accounts with planted errors in item numbers, referrals and patient details
- Knowledge of MBS item descriptors, bulk billing, DVA and private health fund claiming in Australia
- A rejection report exercise: explaining the likely cause of each rejection and the fix
- Privacy awareness for health information, and written English for patient and insurer emails
Tools
Screened on your tools
Name your tools in the briefing and we assess candidates on them, not just on the names in a CV.
- Best Practice
- MedicalDirector
- Genie
- Gentu
- Clinic to Cloud
- Cliniko
- Tyro Health
- HICAPS
- Xero
Salaries and costs
What a full-time offshore medical billing specialist costs
Two parts: the team member's monthly salary, which you agree before you commit, and our fee. The ranges below run from solid mid-level to senior, for people with strong English. We recruit at the experienced end of the market, so expect most hires in the upper half.
Sri Lanka
A$900–1,500 a month
UTC+5:30 · 4.5 hrs behind AEST
Suits claim checks, rejections, reconciliation and debtor follow-up by email with a few hours of daily overlap.
Philippines
A$1,500–2,400 a month
UTC+8 · 2 hrs behind AEST
Suits specialists who phone patients, funds and insurers live through the AEST day.
READY FOR YOU
$5,999 + GST once
Then $0/mo if you employ, or $350/mo if we do, plus salary. 3-month replacement guarantee.
MANAGED FOR YOU
$1,000 / month
Plus salary. No recruitment fee, 12-month commitment, 5-month guarantee.
Salary ranges are a guide in Australian dollars, before IT options. The exact figure depends on experience and the skills in your brief. Compare every option →
Australian practices and businesses building offshore teams with us
Where this role fits
Industries that hire medical billing specialists
Related roles
Medical Billing Specialist FAQ
Common questions
How is a medical billing specialist different from a medical virtual assistant?
A medical virtual assistant covers general practice admin: bookings, recalls, referrals and some billing. A medical billing specialist works only on claims, rejections, third-party accounts and debtors. Specialist practices and busy clinics with a growing debtors list usually need the specialist.
Can they log in to PRODA or HPOS for us?
Usually not. PRODA accounts are tied to an individual's Australian identity check, so those logins stay with your local staff. The specialist works through your practice software, which sends claims through its own Medicare and health fund connections.
Do they decide which item numbers to bill?
No. Clinicians choose the services and item numbers. The specialist checks that claims are complete and consistent with the MBS rules you have set, and queries anything that looks wrong with the clinician before it goes out.
Is it safe to share patient records with an offshore billing specialist?
It can be, with the right setup. Limit their access to billing screens, use named logins, keep work on a managed device and cover overseas access in your privacy policy, as the Australian Privacy Principles expect. Our IT options add managed devices and security monitoring.
Can they handle allied health and NDIS billing?
Yes. Physiotherapy, psychology and other allied health practices often hire them for HICAPS reconciliation, health fund claims, NDIS plan-managed and agency-managed invoices, and compensation claims.
How much does it cost in total?
Add the monthly salary to our fee. Ready for You is $5,999 + GST once, then $0 a month if you employ them or $350 a month if we employ them as Employer of Record. Managed for You is $1,000 a month on a 12-month commitment with no recruitment fee. IT options are extra and quoted with your role.
Plan your medical billing hire
Tell us the work you want handed over. Free, 30 minutes, and you leave with a salary and cost estimate.